Frequently Asked Questions

For the most accurate answers ask a hiring manager, human resources, or refer to any instruction sheets provided to you from the requesting agency. 

Yes! We will do our best to assist and help with any directions you have received. Every state/organization has different instructions on how to fill out and send the card. You can also contact the requesting agency to see if they have any special codes for certain boxes. We are glad to help and go through the procedure with you, but it is up to you to have the card filled out properly, so it doesn't get rejected. 

We are located at 222 West Mission Ave, Suite 106, Spokane, WA 99201. The suite is within the Garden Court Building. There is a large parking lot behind the building at the crossroad North Calispel Street and West Augusta Avenue. 

We gladly accept walk-ins exclusively for ink fingerprints. Any digital fingerprint needs must be made in advance through our partner IDENTOGO. 

Please make sure to clean your hands and that you are well hydrated before your appointment. Dry or clammy hands affect the quality of the final prints, we are able to provide some assistance through lotions or alcohol solutions to increase the quality in those situations. Our blog is a great resource for questions.

We accept credit/debit cards for all transactions. We are also able to accept money orders or checks for digital fingerprints only. We do not accept cash in any circumstance.

You must bring a valid unexpired government issued identification with your name and photo, if your identification is expired or hole-punched it must be accompanied by a temporary identification. If you had a name change, please bring proof, such as a marriage or divorce certificate. Any instructions for filling out your FD-258 card are very helpful. 

Fingerprints can be rejected for many reasons; hands can be too dry, too clammy, wear and tear from age, chemical cleaner use, and/or fd-258 card not filled out how the agency wants.

Although uncommon you can reach out to us so we can make it right by getting you a new FD 258 card and prints to send for no expense. Any digital fingerprint rejections must be done by appointment only through Identogo.

Yes! Premier Fingerprinting Plus offers OSPI fingerprinting services. Whether you need fingerprinting for employment in a public or private school, as a contractor for a school district, or for any reason outlined on the OSPI website.

If you are 30 or more minutes late for your IDENTOGO appointment you will need to reschedule. Although, we may still be able to accommodate your appointment if you give us a courtesy call at 509-822-7461. There is no late policy for ink fingerprints or passports.